Follow the Correct Steps to Uninstall Qustodio on Mac

Qustodio is a parental control solution for computers and mobile devices, available for Windows, Mac OS X, Android, iOS, Kindle and Nook. This software can be used to filter and block websites, and to keep track of children’s online activity on PC.

To smoothly use Qustodio on Mac you need to take a little time to complete the app configuration. As for the uninstallation, some Mac users may get lost in this task, as there is no Qustodio icon appearing in the Applications folder. You may start to wonder, how to delete Qustodio and remove all its components on your Mac.

Here are two questions asked frequently by Qustodio users:

1. Why I cannot uninstall Qustodio by deleting the app in Finder?
2. How can I make sure Qustodio has been fully removed from my Mac?

In this tutorial we will guide you how to properly uninstall Qustodio from macOS system. Please follow the proper steps shown below to execute the uninstallation.

Mac Trick: quit the app before you uninstall it

Why some users fail to uninstall an application? One possible reason is that the app is still running so the system cannot trash it. The fix is to shut down the app first.

There are three options to (force) quit an active app in macOS/Mac OS X:

(1)Right click on the app icon in Dock, and then choose Quit
(2)Launch Activity Monitor, type the app name in the search box, select any process pertaining to the target app, click X on the upper left corner, and click Quit button
(3)Press the Option – Command – Esc keystroke to bring up the Quit Applications window, then select the app in the list and click Force Quit button

How to Fully Remove Qustodio from Mac

Most third party apps can be uninstalled by deleting it from the Applications folder. Yet, Qustodio is an exception. After the installation, it does not show up in the Applications folder, but you can see its icon appearing in the menu bar. There is no Quit option in the pull-down menu but you can still disable the app temporarily.

Step 1: run Qustodio dedicated uninstall tool

According to the Q & A page in the Qustodio vendor’s site, you can uninstall Qustodio for Mac by the uninstaller.app contained in the Qustodio installation file. If you have deleted the file, you can download Qustodio for again from the official site.

• Open up Finder and locate the Qustodio.dmg file in the Downloads folder
• Right click on the Qustodio.dmg file and choose Open to open up the file

• Right click on the Uninstall.app icon in the file, and click Open button

• Click Open button again in the confirmation window to run this tool

• When prompted, enter you admin account and password, and click OK button

• Type in the email address and password which you used to configure Qustodio when you first install this software on your Mac, and the click Uninstall button

• When prompted, choose an uninstall reason, and click Uninstall button again

After a few seconds, you will be notified that Qustodio has been removed. Click OK to close the uninstall wizard, then reboot your Mac, to see if Qustodio has gone or not.

If you forget your Qustodio login or password, you can visit the page https://family.qustodio.com/ and click the “Forgot your password” link to retrieve it. If you have problem in uninstalling Qustodio by the aforementioned steps, you are suggested to reinstall the Qustodio app, and then perform the uninstall steps again.

Alternative way: uninstall Qustodio via Launchpad

Qustodio is available to download in Mac App Store. If you installed the Mac App Store version of Qustodio, you should be able to remove Qustodio by this way:

• Head to the Launchpad, and search for Qustodio
• Press and hold the app icon until it starts to jiggle
• Click the X icon appearing in the upper left corner of the icon
• Click Delete button in the pop-up dialog to confirm the uninstall

After that, you can continue to carry out the deletion of Qustodio-related vestiges.

Step 2: remove Qustodio leftovers in the system

Some of you may have known that, Qustodio will create and store associated files (like preferences, caches and account profiles) in multiple system directories. Those leftovers may not do harm to your system, but if you wish to remove all the traces and reclaim occupied disk space, you can take the following steps to hunt then down.

• In a Finder window, click Go from the Menu Bar, and choose Go to Folder
• Type ~/Library and hit Enter key to open it up, and then type VNC in the search box

• Type Qustodio in the search box, and click ‘Library’ under the search bar
• In the search result, select the files and folders whose names contain the keyword, and delete them to the Trash (you may be required to enter the admin password)
• Continue to detect Qustodio leftovers in the top level Library (/Library)
• Empty the Trash to permanently delete all Qustodio components

Warning: please note that, once you delete items in Trash, the items cannot be restored (at least by normal means). Before permanently remove those related files in Trash, we strongly suggest you to reboot your Mac and use it for some days to see if any problem happens. If issues occur, go to check if you’ve mistakenly deleted anything.

How to Remove Unwanted Apps without Hassle?

As a lightweight yet powerful tool for Mac, Osx Uninstaller allows users to easily remove all components of target app within a few clicks. If you have trouble in manually removing an unneeded app, try to adopt this half-automatic solution instead.

1. Launch Osx Uninstaller on your Mac after the installation and registration
2. Select target app in the list and click Run Analysis to start the scanning
3. Click the Complete Uninstall button, and click Yes in the pop-up dialog box
4. Once the removal is complete, click Back to Interface to re-scan your Mac

By using this tool, you could easily get rid of any other unwanted Mac apps. Want to try this handy tool? Note that Osx Uninstaller is a paid software, which means you will need to pay for a valid license before using it to remove unwanted apps.

In the end of this tutorial, we still want to remind you that the manual deletion might involve risks especially for inexperienced users. Luckily, a professional tool like Osx Uninstaller could spare you from wasting time in laborious detection of app leftovers. If you have other question about this utility software, feel free to contact us here.